hero freezes in marauds(BUG)

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i send out my heroes maraud or conqueer wilderness and when fight start , fight dont have time or distance and they become freeze there!
Im with lots of heroes freeze right now!
Do something!
ty regs

can we gonna get back the merc orders or the influece+glory for that bug! or we just lose the merc orders when the bug happen!
im using 5 merc orders when my hero be freeze there and the others in maraud/conq wilderness!