hero freezes in marauds(BUG)

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Renewal and Compensation?

I have had this exact problem with the Arena and it was not very nice...all i have to say is that is anything going to be done about this? If so what?

I used 5 Mercenary Order to get 99k Trebuchets, and that is well over 7k Glory, so will these Mercenary Orders and Glory be returned to me as well as the Influence i was meant to recieve?

Also there were 3 members from my League in that Level 11 Arena and we all lost Glory as that Arena counted as a loss, so will they also get their Glory back.

This has caused a lot of problems with us and i ask for some renewal for the things that were lost here, and some compensation for the trouble caused.