500 - Internal server error

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I seem to be having a problem looking at images that have been embedded into our website. It comes up with the following error message: 500 - Internal server error. There is a resource you are looking for, and it cannot be displayed.
I was wondering if it has anything to do with the fact that the Vault Visualisation folder has been edited and moved recently? If it is would it fix the problem if the folder was restored to a previous version?

Please help.
Thanks!

I didn't find the right solution from the Internet.

References https://forums.autodesk.com/t5/a ... -error/td-p/7357945

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